Thank you so much! We couldn’t have done this without you. Thank you and your team for pushing through all the challenges that kept popping up while aligning HHC, Verizon, and Windstream.
You saved me tons of coordination work (and stress).
As a consulting CIO, I know people always take time to complain, so I thought I’d spend a few minutes sharing my feelings about my latest experience with your team.
It is just a pleasure to work with you and your staff. This project was fairly complex and having you assign the same project manager as my last project was a delight. It was great to see and work with him again. His support team was so pleasant and helpful.
Looking forward to our next endeavor.
Tom: I wanted to personally thank PDS (now StratX) for an absolutely OUTSTANDING job with the five long phases of our construction project. We worked as a TEAM and honestly, without the support of your entire staff and in particular our wonderful project manager, it could not have been possible. Planning this type of project is critical and PLAN we did (probably too much, but I don’t believe so).
The attention to detail, professionalism and respect shown by the entire staff are remarkable. We look forward to continuing our work as we all know the healthcare landscape is not going to stand still.
Again, THANK YOU Tom, for your leadership and a heartfelt thanks to your support team. You guys rock!
Our practice is extremely busy and our computer systems are integral to patient care and efficiency. 15 years ago we began working with PDS (now StratX) who quickly identified IT solutions, one being the EHR system we still use today.
It immediately improved data access and sharing for both our physicians and staff. StratX’s support is second to none.
I highly recommend StratX if you are looking for a reliable and caring IT company who will always have your back.
This e-mail is being written to advise you of our satisfaction with the work performed by StratX.
Your staff/consultants have been nothing more than professional, polite and courteous to our office on the telephone and/or in person. They were very reliable and conscientious and prompt. When help is needed and they get the job done.
It seems that we made the right choice by engaging your company for our computer upgrades. We look forward to doing business with you in the future.
I’m an office networking guy, with no problems setting up networks and computers, but when I got in too deep, I called Morris (at StratX) for help.
Within a few hours, one of his field technicians was taking charge of my Windows and Exchange Server installation, saving me the trouble of having to teach myself a new product by trial and error. For four hours of their work, it saved me countless hours of aggravation and head-scratching.
Thank you very much for taking the time to look into this matter. I have a very stressful job, I deal with our clients, our outside labor force and I take care of our financial matters, payroll, and billing. I do get very excited from time to time because when one thing goes wrong in this business it has a great of impact with our schedules and money, so I try to quickly take care of the problem and I always need immediate action.
I really love the StratX (formerly Stemp). I have recommended them and will continue to do so. I think that you are all a great bunch of people. I know in my heart that whatever computer problems we are have, StratX is going to take care of it regardless.
Thanks once again. Please tell my AM (account manager), that I think that she doing a great job with the backup system, and that is priceless. Warm regards!
My initial contact with Morris Stemp (of StratX) was due to an emergent “SOS” after a failed attempt with another IT company.
We were to ‘go-live’ (with a new software) on a Monday and nothing was done to prepare our network. They came in on a Friday morning, surmised we had most of the tools we needed except for the programming required to integrate it all. Working through the weekend, they gave us ability to communicate between our 4 offices by Monday.
They made a commitment to me and my practice that they would get us up and running and it when he was done we would have an excellent system in place. They have never let us down.
They are a team of dedicated, knowledgeable professionals who are committed to their work. They bring us new ideas and help us to implement them into our busy practice. I wouldn’t recommend any other company for Medical Practice IT.
You are my life line!
Wishing you a lovely holiday season. May the year ahead be brighter than expected and your days be filled with an abundance of joy, for joy is all I’ve received from working with you!
The kind customer care and support from StratX fills me with thoughts of gratitude to be a part of your world.
I can’t tell you how impressed and appreciative we are of your team. Always there to support, advise and educate us which is essential in this process. Hard to believe this is our first EMR implementation but your expertise in numerous ones is priceless (as the commercial says). Thanks!
It can be nerve wracking moving from the sales process to the implementation process. You have a sharp, caring and competent team. You all have raised the bar for the definition of “quality service”. Thanks to you and the entire support team!
I just want to compliment you on your tireless work on getting this issue resolved. This issue had a large impact on meaningful use and once we called it in, our assigned tech took the bull by the horns. He methodically worked through all of our vendors and tracked the issue to our imaging partner. Then, he oversaw that they fixed it! I really appreciated his hard work. Thank you again.
I just want to express my gratitude to you for sending a tech to our office to clear up all of the issues we’ve been having. They are always professional, kind and knowledgeable. They offer solutions and come through.
IT representatives like you, with extreme knowledge, simplify my work and ensure my clients’ satisfaction! It is a pleasure working with you!
Dear Mr. Stemp: This e-mail is being written to advise you of our satisfaction with the work performed by Stemp Systems (now StratX). Your staff/consultants have been nothing more than professional, polite and courteous to our office on the telephone and/or in person. They were very reliable and conscientious and prompt. When help is needed and they get the job done. It seems that we made the right choice by engaging your company for our computer upgrades. We look forward to continuing doing business with you into the future.
I really appreciate all your hard work on this. You always go above and beyond my expectations. Thank you, thank you.